Delivering and Predicting Patient Feedback and Expectations

Newbold Advisors provides excellence in data integration, reporting and analysis to help in gathering, integrating and predicting patient experiences and outcomes. We assist our clients to become leaders in customer engagement.

Data is an asset in the Healthcare industry, and successfully realizing its potential requires both subject matter expertise in Patient Experience and EIM implementation. With accelerating structural and regulatory change and an aging population, creating and maintaining excellence in Patient Satisfaction is an elusive objective. The Newbold Advisors Healthcare Team helps its clients determine how existing touch-points across the care continuum can be leveraged to understand, trend, and even predict patient expectations. Fresh, dependable information allows for agile strategic planning through linking hard facts to improvement initiatives prior to execution.