Servicing

Customer service, operational efficiency, financial integrity, regulation. Competing interests beget complexity.

Newbold’s Servicing practice gives servicers and risk holders the expertise, resources and tools to operate effectively in times of uncertainty, maximizing opportunity.

Self-managed teams of experienced consultants are rapidly deployed to work on-site, complementing existing staff to answer today’s challenges and to build a compelling vision for your organization’s future.

This proven approach offers servicers and risk holders the benefits of immediate scale, leveraging the current servicing infrastructure while creating a champion/challanger environment that drives productivity across the entire platform.

Newbold Advisors also provides loan servicers with support in meeting other needs including:

  • Process analysis and re-engineering
  • SPOC implementation and management
  • Short sale and modification process engineering and governance
  • Loss recovery and REO management
  • Servicing portfolio analysis and MSR valuation
  • ARM audits
  • Cash management and investor reporting – management and reconciliation services
  • Accounting and financial reporting
  • Risk management
  • Compliance governance and audits
  • Executive escalations governance, program design and audits
  • Technology evaluation, procurement and implementation
  • Vendor management